John Ruhlin – Giftology: Loyalty Through Generosity
November 5 @ 11:00 am - 2:00 pm
“If your customers are not actively sending you referrals, you have a loyalty problem.”
WINNING HEARTS IN A SEASON OF SOCIAL DISTANCING
How do you show up in a powerful way when everyone is in panic and pulling back? Fact: times of uncertainty turn up the volume of your relationships. Clients, suppliers, and employees will always remember who had their backs in times of crisis. John’s “against the grain” message teaches how to build out a relationship and loyalty action plan to survive a downturn. But more importantly? How to position your company to rebound, recover, and thrive in “the new normal.” Gain access, close new deals, and retain VIPs forever. No more strings-attached, tone deaf, ABC (Anniversaries, Birthday, Christmas) gifting. In this season of physical separation, bring people closer to you than ever before.
REFERRALS WITHOUT ASKING
John will share his proven Gift·ology Marketing System that will grow sales with gratitude and 10x your sales team’s referrals on a consistent and predictable basis.
CULTURE SHOCK & AWE
How to use gratitude to strengthen culture. John shares proven techniques to build a Relationship Action Plan that will increase loyalty and tangibly ‘wow’ people in a lasting way by using strategic gifting strategies.
is the world’s leading authority in maximizing customer loyalty through radical generosity. He is the founder and author of Gift·ology and has been featured in Fox News, Forbes, Fast Company, Inc and New York Times. While becoming the #1 performer out of 1.5 million sales reps for one of the world’s most recognizable brands, John developed a system of using generosity to gain access to elite clients and generate thousands of referrals. He and his firm now help automate this process for individuals and organizations like UBS, Raymond James, DR Horton, Keller Williams, the Chicago Cubs, and Caesar’s Palace. John and the Gift·ology team can help any individual turn their clients into their own personal sales force to drive exponential growth.
Location: East Room
EOOC Members and Significant others
Registration will close November 3rd at 5pm.